LG Electronics — lg don't offer any good service for their faulty products which are under warranty.

Address:	Bangalore, Karnataka, 560037
Website:	www.lg.com/in/vacuum-cleaners/lg-VC3316NNT

I had been after lg for over 6 months. Till date they have not been able to provide me the spare i needed for my lg vacuum cleaner model :vc3316nnt serial number :512vcwc04321. They keep giving me excuses that they are still trying to identify this clean filter. Are the service member technicians that dumb. If lg cannot provide spare parts for a product that they sell, they should not be autorised to sell such appliances. This clean filter in particular is the part that gets the wear and tear very soon and very crucial part of the vacuum cleaner. Without which the machine won't work. It is a vacuum cleaner that lg sells for approx 9000rs and still selling not an old discontinued model. I do proper maintenance. I am not a person who mis handles the appliance and this part didn't get faulty due to mis handling. Most recent complaint reference number raised with lg rnp[protected] and they had closed my case without any responsibility. Dont boast so much when brand cannot meet customer requirements. It is not life's good after buying lg products. It should be "life's good made he'll by lg". I was informed that my spare would arrive at bangalore from delhi on 16th august. Since i didn't hear anything from lg so far tried ringing customer care and surprisingly they said it will be available by 20th september. Now if i call on 20th september they would probably say it will be available by 2018. Should we truly support this kind of pathetic response from what we call as a multi national company lg. I don't think we should. It is better to opt for any other brands which have good conduct and customer relation not lies one after the other. There is no body to govern these mncs in a country like india. This is the last time i would buy any lg appliances.