LG Electronics — lg dvd repairs

Address:0251
Website:LG INdia

The product was purhcase in february 2017 from jyto electron, kalyan, thane, maharashtra. Given for repair, mechanic says motherboard needs to be replaced. So many times complaint registered, every time the mechanic comes and repairs but no success. Last 2 months the dvd player is with the agency for repair, went personally no of times. Every time says the mother board not yet come.
Company like lg takes so many months to replace the mother board. I am fed up by following for my product. Please look into the matter and arrange to find the solutions. It is embarassing to see lg service is substandard in india especially in kalyan maharashtra.
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My lg led tv screen is partially defective and product is under warranty -amc but while complainging the engineer came for repair claims that this type of defects not cover under warranty

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