[Resolved]  LG Electronics — lg freeze double door price - rs 68000/-

I purchased lg freeze double door costing rs 68000/- on april 2017. It was working properly for the first year and the internal warranty of the freeze is also for 1year only. After 1year the cooling began to slow it's effect and slowly slowly on 28th december 2018 the freezer suddenly began giving cooling equal to freeze... On -6 degree the water wasn't being condensed to ice. This thing continued till 14th of january 2019 than the freeze stopped it's working and later after complaining for damn lot of times in the customer care the lg customer support team did cheating... They sent their mechanic too late. On 17th january one mechanic came charged me 1076/- rs as service charge, on 18th one more came because the first one wasn't able to solve the problem and this continued one more time on 20th also one person came and to speak frankly they were untrained they didn't even knew how repairing is done. On the third visit the person charged me 3700/- (2850 for gas refill and 850 for a part change which wasn't required) i was charged 4776rs in total for changing one part which were not really required to be changed and filling gas and service charge and i made a loss of 7, 000/- more as i had 4, 500/- rs worthice creams and milk products and few other other products which got stale due to freeze not working. Total loss incurred by me because of lg is around 11, 776/- and my freeze is still not repaired i have complained 20times in lg they don't pick up the call on seeing my number when i call from different number they say we will send mechanic as soon as possible and disconnect my call.. This has happened to me since 22nd of january 2019 and today is 26th of january 2019.. Yesterday they didn't pick up the call as they knew 26th is a public holiday and 27th is sunday.. One of the mechanic visited also said that if we get the freeze repaired by them than some hundreds of rupees will be made less and few months more warranty for the replaced parts will be given...