LG Electronics — LG G2 d802(32gb) Processor problem

Address:500004

I brought my lg g2 d802 (32 gb) in 9/03/2015. since 6 months, my mobile continuously heated when i am charging or browsing. since 4 month i am visiting lg customer care service centre in punjagutta, hyderabad. they are saying need to change processor but there is no stock. i am visiting frequently but they are saying every time the same answer that lg g2 d802 (32 gb) processor not available and also customer care service response is very bad. so solve this problem as soon as possible.
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