LG Electronics — lg g3 warranty service in turkey

Address:34360
Website:Www.hepsiburada.com

Hi, I have bought an importer guaranteed g3 mobile phone through www.hepsiburada.com in Turkey. Within the warranty period my device had a problem with touch screen and I sent it ot the technical service to fix it. They sent the device after two months by replacing the touch screen but this time proximity sensor of the device is not working. I have sent it two more times for that reason but they did nothing. Moreover the last time they sent the device the wolume up button is broken. In total, I cannot use my device from march 2017 to today, I will send it next week but I sonra not have any hope that they will fix and pleased me. And the attitude of the technical service is not fit to your company. On the other hand, although I know that you do not want that happen I lost my trust to your company unfortinately.
Was this information helpful?
No (0)
Yes (0)
LG Electronics customer support has been notified about the posted complaint.
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    LG Electronics
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    61%
    Complaints
    7070
    Pending
    0
    Resolved
    4008
    LG Electronics Phone
    +91 12 0256 0941
    +91 12 0256 0940
    +91 12 0256 0900
    LG Electronics Address
    P NO - 51,Surajpur Kasna RD, Udyog Vihar, Greater Noida, Uttar Pradesh, India - 110001
    View all LG Electronics contact information