LG Electronics — lg g4 h818n bootloop issue

Address:	Thane, Maharashtra, 401201
Website:	LG.in

Hi Sir/Ma'am,

This mail is regarding LG G4, we had purchased a new phone on 10th of Jan; 2016 and it died on 18th of July 2017 as its motherboard was facing boot-loop issue which we were unaware.
When we visited service center at lower parel, the person working there told us it was an issue with LG G4's motherboard and so LG is giving 18 months warranty. But later when we asked for replacement of mother board, he said its electronic piece and anything can go wrong with it.

This was LG's problem.They should had recall and changed that faulty mother board in the 1st place. As this problem was recognized by the company many months back. We invested pretty much big amount and thought o[censored]sing it for long term but this is what we are rewarded with!

If at all LG is replacing it we would like to get refund or replacement of motherboard as soon as possible.

Regards,
Snedal Machado. ([protected]@gmail.com)
[protected]
[protected]