[Resolved]  LG Electronics — LG G4 Mobile

Address:

Chennai, Tamil Nadu, 600052

I'm one of the favourite customers of LG products. Especially mobile phones from G2 to G4. Im from Chennai, Tamilnadu. I have purchased G4 on 30th June 2015. It was doing well until it got turned off automatically on 18th of this month. I took my mobile to service center in Vadapalani and i was shocked by their reply. I was said that the phone has some software issue and it cannot be resolved. So the only way is to change the entire board. I was just like hitting me heavily. How could this happen and wat if the problem repeats again? Im a businessman and i have faced a loss of 2.5 lakhs due to this issue. How can a giant concern like LG can be so irresponsible? I'm done with this issue. I can't take risk anymore. I had a passion over LG brands and i was extremely satisfied with G2 and G3, but this G4 is a total failure. I'm looking forward for a replacement and i dont want to use my mobile with a new Motherboard. LGEIL Chennai direct service. Job No.RNA[protected]. After sending the above complaint, i received mail from LG to contact Area Service head and Sales head. I met them both, but they r very adament that they can replace only with new motherboard. I bought the mobile for Rs.50000. I cant use it again with a other board. I surely want a replacement .