| Address: | First main road, Mugalivakkam, Kanchipuram, Tamil Nadu, 600125 |
My split ac had an issue of ch 05 error in december 2019. I raised service request with lg, then the outer board was replaced to fix the issue by ebr enterprises; it costed me rs. 4348 (Invoice no. 05216); then service engineer told me that the new spare part is under 100% warranty for six months. After fixing the issue, i haven't used ac for almost two months and started using in march as it is summer. After using for exactly 4 days, i experienced the same issue of ch 05. The same service engineer checked and said that the outer board has been failed again. Since it is under warranty for six months, i asked him to replace the board to fix the issue; but he is saying that its not free; asked me to pay for the spare part again now (Request no[protected]. They are saying that if i am under amc, they would replace the spare part for free. They are simply cheating me.
Actually i preferred lg by expecting user friendly customer service but feeling like getting cheated by this support.
Is it possible for you to look into this issue. Was this information helpful? | 
Cooling system not working only both fans are working. Compressor did not take load.