[Resolved]  LG Electronics — Lg led tv is in warranty still its been unresolved from 3weeks (rna[protected]

Address:Pune, Maharashtra, 411014

Hi,
This is rahul waghmode and have an concerns about the lg.
I have been gifted one lg tv with model 32lf513a-tc in marriage and
Has bought in the month of december 2015 from beed (Maharashtra) city
Apprx 300km far way but within 6 months tv's screen started to show
Ome fishy/blur white lines for which i have raise complaint where
Techinician came & verified and said some part has failed we need to
Order part you send me your tv reciept on whatsapp then after i have
Waited for 2days where no response they said your receipt is not valid
As it don't have vat number (Took almost two months)!!! So then i'have manage to get new with vat reciept from vendor then immediate raise another complaint (21st july2016) for the same but now its been almost 20+ days i was not getting any updates so called many time by asking part and finally they saied we have ordered your part (Tv panel) which is not available anywhere and part is old which may take too long time now i'm very frustrate as i'have already spent 2 months and again another 1.5 months further!!!

Even manufacturing this product is aug 2015 and they says this model is older??? How come
Complaint no. Rna[protected]

Now it still in pending with no reason!! I think atleast
Anyone of you could help me on this or else i have no choice to go
With other brand as our entire family have only lg brands at their
Homes.

Regards,
Rahul waghmode
+91-[protected]
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Sep 13, 2016
Complaint marked as Resolved 
LG Electronics customer support has been notified about the posted complaint.
Verified Support
Aug 10, 2016
LG Electronics Customer Care's response
Hi Rahul We regret the inconvenience caused to you. We have made a note of your complaint and also shared the same with the concerned team. Our customer service personnel will address your issue shortly. Regards, LG Customer Support Team
Complaint comments 

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My lg, L60 phn has shutting down continually and it wont switch on for a long time, what is the problem for dis mobile,

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