[Resolved]  LG Electronics — lg nano cell tv remote

I bought a new nano cell 65 inch tv (65sm8100pta) last year. It was working fine. Since its a smart tv i was using my mobile to control it instead o[censored]sing remote. 3/4 months ago i just took the remote again and started using it. But it has some technical issue, showing the battery is drained in an hour. I tried different battery to make sure that it’s not my mistake. I am still under warranty, and the remote doesn’t have any physical damage. But the company saying remote doesn’t have warranty, which feels bad for me since i didn’t used it much. But seriously i didn’t even used it for 6 month. How can i trust the brand with this technical issue. When i called the call center, they are simply saying they can’t help me.in website they say the warrant for parts is for 1 year.
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Aug 8, 2021
Complaint marked as Resolved 
LG Electronics customer support has been notified about the posted complaint.
Verified Support
Sep 25, 2020
LG Electronics Customer Care's response
Dear Customer ( Bilahari ),

We regret the inconvenience caused to you. Please share your contact details with us and we will get in touch with you soon to address your concern.

Regards,
LG Customer Support Team
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