LG Electronics — lg nexus 5x bootloop issue - company has no policy in place
S
sha2nkgupta
from Pune, Maharashtra
Address:
411004
My nexus 5x went into bootloop immediately after installing Android 8.0. The service centre says it's a motherboard problem. Apparently, it is a global issue and LG has a refund/replace policy in many countries. However, no such support in India. This is a wrong and discriminatory policy against products being sold in India. Why should the customer have to bear extra cost for a manufacturing defect by the company? The defect has been acknowledged by the company and they are now blatantly trying to get out of taking responsibility for their mistake. This is a poor customer practice and the company needs to replace damaged products made by them
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