I had purchased LG refrigerator on 03- feb-2021. It is a double door refrigerator and the model number is GL-T372JDS3. I had paid Rs.34, 490/- towards it.
Exactly 1 year and 1 month later the refrigerator started to give problems where the refrigerator was not cooling properly. I complained to customer care and then the service engineer checked and replaced the mother board which cost me around Rs. 2500/-. The motherboard came with a warranty of 3 months. Again exactly after 4 months I am encountering the same problem.
I have raised a complaint with complaint number RNP[protected]. Again, I have to shell out Rs.2500 which means I am paying Rs 5000 in 1 year.
I am totally very disappointed with this product and service. I have spend more than Rs. 34000 for a refrigerator which lasted for only 1year. I cannot even store half liter milk for even a day. Previously I had whirlpool refrigerator which did not give me problems for 10 years. I purchased this refrigerator since I was satisfied with your washing machine and oven. But I regret to tell you that I will not buy any of the LG products from now on and will not recommend it to anyone.
Thanks
Shankar
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