[Resolved]  LG Electronics — LG Refrigerator complaint

Address:

Pune, Maharashtra

LG Customer Service, LG customer service is the worst that I have had to deal with. Firstly the hold times are inordinately long, and then when someone finally answers all they do is generate a request number mechanically and tell you that “some one will attend to your request shortly” That shortly has never come up. One rep. of LG has come and noted down the model no. and assured that he will come and replace. Now since last two week I am facing the problem. Calling them again and again and no one responds. I have found that LG services are very poor and only assurance is given by the customer care and its representatives. It is not understood what to do? I have learnt a lesson not to purchase LG products in future. Yours Customer, HARILAL SANTANI Father of Ravi Santani Phone no:[protected].