[Resolved]  LG Electronics — LG Refrigerator front door and bad services

Address:	Mohali, Punjab
Website:	www.lgindia.com

I purchased 220 LG Refrigeretor in May's first week. Around a week after, My friend with family visit my home and he saw the fridge... then he congratulate me (congratulation for ur second hand fridge...kitna sasta liya).

There is damage marks on the front door of fridge.
I lodge a complain on Toll Free..
After around 2-3 weeks after many calls, I got the new door with no logos and no stickers. Your executive are genius, they arranged logos and stickers from the damaged door..Actually not bad.

But this all procedure should be perfect. They paste everything with no sense.

Uff, , , ,

I again call the executive..
He told me that he fix the issue..within 2 days.

Today 2 days will become 2 weeks,
Meanwhile, Some of my relatives and friends making fun of me after saw my fridge. (Anger and embarrasement is my feeling. )

After taking LG fridge, I am not the best...I become WORST...


And I again call on Toll Free..thay again register complaint. 24 hrs...etc.

Quickly, I received a call from local service centre and they said (Mr. Narayan from Zirakpur) we are not responsible. This is a shopkeeper and rickshaw wala's mistake.

LG is not responsible at all. But for you, I can provide you the logo in a week.

And dere is no possibilties for stickers.

its not about stickers, its about LG services, Its about my embarasemnt, Its about my feelings, and den its about my FRIDGE...

I again call Toll free... I again explain all things.. But the executive not listening me..he (parkash) is busy in chewing the food.

I told him that u r busy.then i can tok to some other person...
He said no no... u carry on.. m listening u...dont worry.


he transfer my call to senior department after finish his food and listen my problems...I am on hold for 5 minutes...then i have to disconnect the call.

So rest is up to u...LG and ICCF..


Thanks for your patience to read a fully climax story.

Varinder Singh.
Editor
Z news

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