LG Electronics — Lg refrigerator problem and misbehave of company employee

Address:New Delhi, Delhi, 700064
Website:www.lg.com

This is swati agarwal.. I have purchased a lg refrigerator on 28 june 2016 model no gl - d372jhsl. Dhszebn of inr 38000.. From the date of purchase after a month we had started facing problem of the water generating inside the fridge and because of that vegetables are getting rotten. The lg representative had changed the panel thrice for the same problem and still we had issue..In the last meeting of the senior representative mr gopal chana had committed that our refrigerator had a internal issue and he will get it replaced.. But after two days he had misbehaved over phone and shouted on us saying that we will not replaced it u can do whatever you want.. This is sort of behavior was really unexpected from a employee of lg company. I request you to take a serious action and help us to get our money refund or replace the machine immediately.
Was this information helpful?
No (0)
Yes (0)
LG Electronics customer support has been notified about the posted complaint.
Complaint comments 

Comments

Hi Swati

We are sorry for the inconvenience caused to you. Please share your contact details with us and we will get in touch with you soon to address your concern.

Regards,
LG Customer Support Team

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    LG Electronics
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    61%
    Complaints
    7060
    Pending
    0
    Resolved
    4008
    LG Electronics Phone
    +91 12 0256 0941
    +91 12 0256 0940
    +91 12 0256 0900
    LG Electronics Address
    P NO - 51,Surajpur Kasna RD, Udyog Vihar, Greater Noida, Uttar Pradesh, India - 110001
    View all LG Electronics contact information