[Resolved] LG Electronics — lg refrigerator service regarding | |||
I have gave the service complaint on 23rd of october 2019 at lg service centre ooty (Tamil nadu). One service person came and looked and told us the parts to be ordered it will be reaching here by 3 to 4 days. After two days i have contracted service centre we have serviced earlier with some local people. The parts is used by then not original. I remember we have serviced our refrigerator around 12 years ago when there is no service centre in ooty. After that we haven't had any problem until 23rd of october 2019. After frequent reminder the service centre send another service person mr. Arun on 31/10/2019 he will come and fix. Today i had try to contact mr. Arun he is not responding my call. I have contacted one mr. Rajesh who is sits in office. He told today he may receive the courier. If the time permits he will sent somebody. His tone was so arrogant. I don't know in future we should go to lg products. Let you people make up your mind. Was this information helpful? | |||
Dec 10, 2019 Complaint marked as Resolved LG Electronics customer support has been notified about the posted complaint. Verified Support Nov 04, 2019 LG Electronics Customer Care's response Dear Customer (Rajan Sivaraman), We regret the inconvenience caused to you. Please share your contact details with us and we will get in touch with you soon to address your concern. Regards, LG Customer Support Team | |||
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