LG Electronics — LG selling failure models

Saravanan Sengamalan

from Puducherry, Puducherry

Address:

Chennai, Tamil Nadu

I am in Chennai. I bought a LG Double door fridge 3 years back. Since then i've been facing cooling problems very frequently. The service center says that its a failure model (??!!) and they will refill the gas for 5 years free of charge. I have been refilling the gas every year since then. Why do LG sell such inferior products and make the customers piss off like this? Extremely unhappy about LG.

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LG Electronics Customer Care

from Delhi, Delhi

Verified Support

Dear Saravanan,

We are sorry for the inconvenience caused to you. Please share your contact details here: bit.ly/LG_Assist for a quicker resolution.

Regards,
LG Customer Support Team