| Address: | Pune, Maharashtra, 411036 |
I had purchased a lg washing machine dated 11th july14 and it has a
Problem. I have raised a service request before 2 months and your service representative attended and confirmed the kit need to be changed as it was out of warranty he commited that he will bring kit within 2-3 days & you have to pay[protected]/- for that. Even after a month there is no response from representative after continous feedback from my end. I have called customer care many tiomes. Every time they do commitments & fails to do it. I have given all details of the product. They give excuse & say that the kit is not available & we have raised your complaint to upper level management people. Day before yesterday (23rd sep17) also i complained & got commitment that service representative will visit on 24th sep17 (Sunday) between 12-1pm & again no responce from service centre.
Service centre response is very poor & they dont even call back if some customer is calling u 100 times. Please look into this matter seriously & do the needful. Was this information helpful? | 
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