[Resolved] LG Electronics — Lg service support

[Resolved] LG Electronics — Lg service support

P prateekarora1995 from Visakhapatnam, Andhra Pradesh

I bought a lg l90 dual on 11th of this month (11/06/2014) and it has been giving me problems. I went to the service center in secunderabad and that guy tells me "why did you buy an lg phone". I went to the head service center at panjagutta and told them they are not willing to give me a doa letter. I have 6 videos to prove that my touch is not working and there are dead pixels on my screen, the service people are not listening to me and saying give the phone for service. It is lg's policy to change the phone within 7 days of purchase. I have videos i showed them to the manager but again they dont listen. If this is the service of your lg service center then i regret buying a lg phone and will pass on this message to my friends also. Also if i dont get a proper response i will start posting the videos online +1 photos Was this information helpful? No (0) Yes (0)
Aug 14, 2020 Complaint marked as Resolved LG Electronics customer support has been notified about the posted complaint.
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LG Electronics Customer Care

from Delhi, Delhi

Verified Support

Dear Prateek,

We regret the inconvenience you had to face and would like to help resolve this issue on priority basis. We have made a note of your complaint and request you to kindly provide us with your service request number/complaint number or contact details so that we can look into the matter.

For any further assistance, please feel free to write us at [protected]@lge.com

Regards,
LG Customer Support Team