LG Electronics — lg tv display damaged

Address:

600005

Dear lg india limited,
I am one of your customer i am writing this grievances with heavy hearted.. I am your regular customer for past 10year you can check in with my mobile numbers [protected] in your data base how many products i have putchased with lg. Recently i have putchased lg led smart tv 49lj554t at tnagar vasnath and co on 9th mar 2018 with an amount of 57k around. Since i believe your brand name of lg and i have also recommanded to my family friend to purchase with lg brand.. Now my issue is lg smart tbmv which i purchased on mar 9th is damaged without our miatake. Last two days back i have identified some thine line in the right side of the television. I think its a broadcasting mistake from air tell dish. Then 2nd day the line automatically expanding to 4 to 6 lines. Now half of the tv effected. Then i have raised the complaint in customer care today around 17.35 pm withi 2 hour one of your service executive visited the my residance then he check and blamed us like you have broken the tv. It is not lg system faults.. With the spane of 29day your lg smart products gone out.. At the time of purchase your sales exective committed like you have 1year warranty for display now your service executive simply saying like you have to pay around 60k to replace the same.
Its my hard earned money kindly help your prompt customer to rectify the issue as soon as possible.

With heavy hearted,
Nizar ahamed k
[protected]