[Resolved] LG Electronics — lg washing machine 80bkf21p complain

Kavish Kumar Singh

from Mohali, Punjab

Address:

House No 720 Himshikha colony Pinjore, 134104

I purchased lg washing machine 80bkf21p on 15 december'13.
I have complaint on your customer on 24 march '19 regarding drain problem in machine. Complain no is - rpn[protected]. Service engineer checked machine on 25th march'19 and told pcb board is not working and pcb board is not available in service center (Unique electronic panchkula). Service engineer told pcb board will be arrange 3-4 days but10 days has left and my machine is not ok yet.
I have 10 year warranty card but useless.
I have purchased lg ac and refrigerator also but this type of poor service not got in past.
Kindly resolve this issue on priority.

Regards,
Ashwini singh
+91 [protected]

Was this information helpful?

No (0)

Yes (0)

May 11, 2019

Complaint marked as Resolved

LG Electronics customer support has been notified about the posted complaint.

Verified Support

Apr 10, 2019

LG Electronics Customer Care's response Dear Customer (Kavish Kumar Singh ),

We are sorry for the inconvenience caused to you. We have forwarded your complaint to the concerned team. Our representative will attend to your issue shortly.

Regards,
LG Customer Support Team