[Resolved] LG Electronics — Ls4600 32 inch vertical line and remote useless

vmkasturi

from Mumbai, Maharashtra

Address:	400012
Website:	lg

Sir,
I had brought the lg ls4600 32 inch tv 2.5 years, vertical line appeared on it, remote too not working, if paying 32000 and interest of 9000, what is the mean of that quality brand, i got heart attack and now jobless, now i am not have money to buy new t.v, i invested in intention of brand will last long, hope u understanding my problem, hope u will resolve it

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Aug 18, 2016

Complaint marked as Resolved

They had given the Area sales Manager no. I called him, i convince him lot, request to consider as special case and be mercy on me, but that fellow stick with words its not in our hand, pay 18000 and get repair u t.v

LG Electronics customer support has been notified about the posted complaint.

Aug 10, 2016

Updated by vmkasturi [protected], venkatesh kasturi

Verified Support

Aug 12, 2016

LG Electronics Customer Care's response Hi Venkatesh

We regret the inconvenience caused to you. We have made a note of your complaint and also shared the same with the concerned team. Our customer service personnel will address your issue shortly.

Regards,
LG Customer Support Team

Aug 13, 2016

Updated by vmkasturi Respected Sir,
I brought the lg 32ls4600 2+ years back for 32000, and paid interest of 9000 on it. Now vertical line appearing on the t.v., customer support just telling out of warranty reply,
I am suffering from heart disease and now jobless, only t.v is mean partner to spend time, i invested in lg t.v with only intention it will long last. Been i believed in LG, hoping a positive solution from your end. Sended email to lg customer care, stereo answers, how a branded company can sell the underdevelop techonolgy.
Please sir understand my problem, hoping the best solution from u end.
Thanking you yours truly

Venkatesh kasturi

[protected]

Aug 17, 2016

Updated by vmkasturi Is there anyone ... To solve my probelm from Lg CEO to customer service executive

Aug 18, 2016

Updated by vmkasturi I hope in LG, high officals should consider my case, do needful

Aug 22, 2016

Updated by vmkasturi How the product get major breakdown within 5 years, lg electronics india should give solution to the probelm

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Comments

LG Electronics Customer Care

from Delhi, Delhi

Verified Support

Hi Sir / Madam

We are sorry for the inconvenience caused to you. Please share your contact details with us and we will get in touch with you soon to address your concern.

Regards,
LG Customer Support Team

vmkasturi's [Complaint's author] reply, Aug 10, 2016

8976812313

vmkasturi

from Mumbai, Maharashtra

No one in the LG is interested to solve the, they just skipping the matter. No one from asm to delhi ho, no one interested in solving the probelm,