The complaint was booked alogwith model of the microware and the need to replace the TOUHPAD and the plastic ring under the TURNTABLE. I was told that an Engineer would visit at a cost and do the needful. The Engineer turned up and noted the Model MC 808 WAR (which was already informed to the Customer service ) and gave me a bill for inspection Rs.300/= and told me that the part is not available and I should buy another Microwave . Interestingly only the microwave function is not working but Oven and Grill are all in proper order.
Can I get help as the company is actually trying to do a sales call at my expense . Why is a company like LG indulging in such actions . What is my recourse.
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