[Resolved] LG Electronics — mobile manufacturing problem

abhimanas

Address:

633/06, Radha Puram colony, Kanchanpur, Matiyari, Chinhat, Lucknow

I was purchased 1 lg mobile model lg w30 pro on dated 09 feb 2020 but mobile not working properly from mar 2020. Mobile touch not work properly after 1 month from purchase & in lockdown finger print not working, after that when i call to another person then he told please change your mobile because voice is not clear. We have been going to the service center for 4 times, but 2 times service center not taken the mobile due to renovation work in service center, 3rd time make excuse for power problem & last time told, please deposit your mobile for 22 to 30 days for repairing. How can i service one month without mobile.

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Aug 13, 2021

Complaint marked as Resolved

LG Electronics customer support has been notified about the posted complaint.

Verified Support

Sep 04, 2020

LG Electronics Customer Care's response Dear Customer ( abhimanas ),

We regret the inconvenience caused to you. Please share your contact details with us and we will get in touch with you soon to address your concern.

Regards,
LG Customer Support Team