[Resolved]  LG Electronics — Model no LSA5NP5A

Address:713148

D/Sir

The above set has been purchase by me on 02.01.2016 and after installing the same its appears that the cooling capacity of the machine was not working properly.
I started complain to the shop and they send their technician so many times to my house after a few moths later they open the out door unit and move for repair and install within a few days. again the same problem araise and they came and again do the same and ensure me that all the parts have been replaced and promise to work properly. again the same problem araise and now they take my out door unit for one month for repair. After repair they came to me to install the unit, But now I m helpless and ask them to change the same with a working unit. Because I am living alone at my residence and I don't have a lots of time to open and install that set.
Please advice your concern to change to out door set or else what ever it needed and promise me to work it properly.

Hope for a favorable action from your end
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May 8, 2017
Complaint marked as Resolved 
LG Electronics customer support has been notified about the posted complaint.
Verified Support
Mar 31, 2017
LG Electronics Customer Care's response
Dear Customer (A T Dey),

We regret the inconvenience caused to you. Please share your contact details with us and we will get in touch with you soon to address your concern.

Regards,
LG India
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