LG Electronics — Moisture deposition on tarys & water dripping inside refrigerator

Address:Vadodara, Gujarat, 390021

We have purchased lg refrigerator model no. Gl-m542gnsl/2015 on 15th october 2015.
Since march onwards we are facing a problem of moisture deposition on bottom of all the inside trays. We have longed 4 complaints since march 2016 bearing complaint no.[protected] &[protected]. Executive from lg surat also visited 15 days back & inspected & ensured us to replace a defective part. Temporary solution was done by lg by fixing velcro tape but without success. Till then no body is picking the phone & no one turned up from lg side to attend the call.
With this query, we are hopeful that a strong action will be taken to resolve this complaint. Moreover, in such circumstances we expect that lg should replace this defective refrigerator with a new one.
Best regards,
V. K. Sondhi / raj rani sondhi
Vadodara, m-[protected], [protected]
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LG Electronics customer support has been notified about the posted complaint.
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Hi Sir

We regret the inconvenience caused to you. We have made a note of your complaint and also shared the same with the concerned team. Our customer service personnel will address your issue shortly.

Regards,
LG Customer Support Team

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