[Resolved]  LG Electronics — my lg ac is not working

Address:17/12&13, haleema Complex, behind ramaiah Lodge, Palai road, tuticorin, Tamilnadu, Thoothukudi, Tamil Nadu, 628002

DATE : 25/06/2019 ( THIS IS 7th TIME )

CLIENT NUMBER : Royal Mobiles, ( [protected] )

Description : My LG AC is not working, I intimated to local customer care, but company has not solved the issue and they are just trying to delay. and no Care about customer . am really disappointed with customer service and way of response gives me bad image no LG products, your company staffs behaviour and words were very worst . Because of this whole LG brand will be in de- growth in sales . even, you may regular customer like us. please take immediatly. No respect from customer care, your staff & authority. They make me to take this decision. if it continues, I have all record details, i'll make a complaint in consumer court. so kindly resolve my issue

Resolution : Please take back the AC and refund my cash.
+1 photos
Was this information helpful?
No (0)
Yes (0)
Aug 2, 2019
Complaint marked as Resolved 
LG Electronics customer support has been notified about the posted complaint.
Verified Support
Jul 02, 2019
LG Electronics Customer Care's response
Dear Customer (royalmobiles),

We regret the inconvenience caused to you. We have forwarded the details to the concerned team. We assure you that we will address your issue at the earliest.

Regards,
LG Customer Support Team
Complaint comments 

Comments

I m purchase the ac from frontier electronics on 5/6/2019
and now ac is not working since 19/6/2019
i m complaint the owner and costomer vare on 22/6/2019
than till im not any responce
so plz return my item
stil im so angary with dis
[email protected]'s reply, Jun 24, 2019
plz early response

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    LG Electronics
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    61%
    Complaints
    7062
    Pending
    0
    Resolved
    4008
    LG Electronics Phone
    +91 12 0256 0941
    +91 12 0256 0940
    +91 12 0256 0900
    LG Electronics Address
    P NO - 51,Surajpur Kasna RD, Udyog Vihar, Greater Noida, Uttar Pradesh, India - 110001
    View all LG Electronics contact information