LG Electronics — NEW AC - Problem is not resolved from last 50 days

Address:500072
Website:www.lg.com/in

I did not get the problem resolved till now.

Please resolve my problem.
I am fighting with LG from last 50 days to resolve my problem.
Due huge sound coming from indoor unit, I requested to resolve issue. My product purchsed just two months back.
LG hyderabad region heads Mr. Kishore [[protected] ] and technical head Mr.Rajesh are involved in the issue.
After check Rajesh confirmed that the product part need to be raplaced with new one. Kishore is not taking care of replacement of the part.
They are not replying to my messages and no person from Lg is replying to my mails.

Kishore is not taking the responsibility to resolve this issue.
They are not even saying that once after replacement of the part, the issue will get resolved.
They are simply saying "We will replace the part, event if the problem still comes we will look in to it" they are saying.

With out solving my issue status of the quires is changed to "solved".
I hope this mail will reach to head of the department and solve the problem.
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