[Resolved] LG Electronics — New Air conditioner installed and have problems from day 1 | |||
I bought new LG air conditioner 1.5 ton on 27 november 2016.and asked for installation. after 7 days the technical guy have come and installed .when i asked to ON the AC, there was full noise coming out from indoor unit. technical guy has it is common but i didnt agree and asked to recheck. BUT till now there were LG people just come and check for the noise and go away. i have repeatedly called the LG people/customer care but no proper response coming from LG. i asked for replacement of the unit .No response at all. they have taken videos of noise/sound coming from motor inside it and replaced the motor still the sound didnt go away.i need escalation matrix of LG electronics india.Can you please forward this message to LG higher management for my AC to get replaced. very poor service from LG india. i pity on LG india, still our india is as the same. Was this information helpful? | |||
Feb 4, 2017 Complaint marked as Resolved LG Electronics customer support has been notified about the posted complaint. Verified Support Jan 04, 2017 LG Electronics Customer Care's response Hi Abhijeet, we regret the inconvenience caused to you. Please share your contact details with us and we will get in touch with you soon to address your concern. Regards, LG India | |||
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