LG Electronics — NEW COMPLAINT NO. RNA[protected]/ OLD COMPLAINT NO. RNA[protected]

Address:Mumbai City, Maharashtra

URGENT /IMMEDIATE / PRIORITY FAILURE TO RESOLVE MY ABOVE COMPLAINT TODAY WHICH IS OLD MORE THAN 40 DAYS WILL FORCE ME TO TAKE LG COMPANY IN CONSUMER COURT DATE & TIME COMPLAINT LODGED-26/05/2015 AT 8.13AM NO . OF DAYS EXPIRED SINCE COMPLAINT LODGED --- MOORE THAN 6 DAYS TYPE OF COMPLAINT------ NEW COMPLAINT LODGED SAME AS OLD COMPLAINT MADE IN APRIL 2015 WAS WRONGLY CLOSED AS THE PROBLEM WAS NOT PROPERLY DIAOGONISED BY TECHNICIAN & WRONG REPAIR SERVICE PROVIDED IN OLD COMPLAINT DAMAGES OCCURED DUE TO DEFECIENCY IN SERVICE--RS 27000 RESPONSE BY SERVICE CENTRE PEOPLE---- NO ONE PICKS UP THE PHONE CALLS. .CALL BACK .FOLLOWING NO. TRIED BUT UNSUCCESSFUL MR. PRASHANT PATIL----[protected] TECHNICIAN----[protected] SERVICE CENTRE[protected] / 28352882 /[protected]
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LG Electronics customer support has been notified about the posted complaint.
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Dear Sir/Ma'am,

We are sorry for the inconvenience caused to you. Please share your contact details here: bit.ly/LG_Assist for a quicker resolution.

Regards,
LG Customer Support Team
By saying sorry for inconvenience caused does not resolve the complaint which is pending since more than 40 days for which we consumers are suffering.
False promises after false promises are being made by both LG Customer Support Team and Service Centre Team. Phone calls are not being picked up by Service Centre Team most of times and even if pick up they simply say that they will revet back which never happens.
I am now fully convinced that LG is incompetent to resolve the issue . Hence i want LG to replace the existing refeigerato by new referigerator of same/similar capacity/features at their cost without further delay

Omprakash malpani
mobile 3

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