[Resolved] LG Electronics — new fridge is not working

Setlin

from Chennai, Tamil Nadu

Address:

600084q

I've purchsd a675Lr Fridge (GC-M247UGLB)IN OCTOBER 2018 .As I was told by the sales personnel, it dsn't need a stabilizer I dn't install any stabilizer .b coz of some voltage fluctuat'n my fridge is not working now. service personnel had taken the motherboard to replace it .B'cos of wrong information given by the company am suffering with out a fridge for 6 days. Resolve my issue soon or I ll go to consumer court.

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Jul 16, 2019

Complaint marked as Resolved

LG Electronics customer support has been notified about the posted complaint.

Verified Support

Jun 11, 2019

LG Electronics Customer Care's response Dear Customer ( Setlin),

We regret the inconvenience caused to you. Please share your contact details with us and we will get in touch with you soon to address your concern.

Regards,
LG Customer Support Team

Jun 12, 2019

Updated by Setlin [protected] is my contact number
Am so desperate to solve this issue..
My previous fridge, I had used for 15 yrs with out any problem (only changed the compressor once)
And still its in working condition.

Jun 12, 2019

Updated by Setlin Why there is no response from LG.?
I need to take it to consumer court now