LG Electronics — Nexus 5x - bootloop issue

Maruthi V

from Bhongir, Telangana

Address:	Ranga Reddy, Andhra Pradesh, 500088
Website:	lg.com/in/support

Hi,

I bought nexus 5x in pre-order sales. Now it stopped working due to bootloop issue. My phone is 2 months out of of warranty.

When i contacted hyderabad area service manager, he told he needs approval to replace the motherboard (As it is out of warranty). After two weeks, he confirmed that approval got rejected.

The issue encountered only because of ota update. But i dont know why we should suffer.

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LG Electronics customer support has been notified about the posted complaint.