LG Electronics — nexus 5x - bootloop issue

Address:Pune, Maharashtra, 411007

I own an lg nexus 5×. Due to the boot loop hardware issue, which had happend on 26th of june 2017, i had given my phone to the authorised service central for repair. They had promised to solve my issue within 10 to 15 days of time. I had called after 15 days and they asked me to wait for another 10 days. But even after two months from the promised date, i had not received my phone and no improvement. They saying phone parts are not available and waiting. This upsets me. After paying around 260000 no one expect this from international brand, this is important and i need the solution to it at the earliest or i would be forced to file a complaint in the consumer court. And not only bootloop issue but the phone has issues about camera like camera freezing. My phone is in warranty. I hope lg will not put me in the situation where i nee to complaint in consumer court.
Was this information helpful?
No (0)
Yes (0)
LG Electronics customer support has been notified about the posted complaint.
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    LG Electronics
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    61%
    Complaints
    7065
    Pending
    0
    Resolved
    4008
    LG Electronics Phone
    +91 12 0256 0941
    +91 12 0256 0940
    +91 12 0256 0900
    LG Electronics Address
    P NO - 51,Surajpur Kasna RD, Udyog Vihar, Greater Noida, Uttar Pradesh, India - 110001
    View all LG Electronics contact information