[Resolved] LG Electronics — no remedy in 18 months
M
manoj100
from Varanasi, Uttar Pradesh
Address:
Gorakhpur, Uttar Pradesh
D/sir,
I purchased my washing machine model no. WD 80485 NP in mar 2009 with 24 month + 24 months extended warranty.In Dec 2012 I noticed that the digital display is not working properly and finally the machine stopped working.I made a complain on toll free no. After 3 days one Mr. M.K.Gupta visited my house and told us that mices have destroyed the cord of the machine which will cost about 4800/-.I told him that my machine is under warranty but he regret that extended warranty doesn't cover these items.he put himself my warranty card on the ground that after consultation from senior officers it will be resolved.After that I made many visits to the dealer M/s Omega Sports & Electronics Gorakhpur for repair of my machine.Till date I got no remedy.I am really surprised to note that such a renowned company doesn't provide for rat mesh.or it doesn't care its customers.
Looking forward in anticipation.
Manoj Srivastav
149-t Shivpur Sahbazgunj
Behind Shagun Marriage house
Gorakhpur
mob [protected]
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Aug 7, 2021
Complaint marked as Resolved
LG Electronics customer support has been notified about the posted complaint.
We regret the inconvenience caused to you. We have made a note of your complaint and also shared the same with the concerned team. Our customer service personnel will address your issue shortly.
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We regret the inconvenience caused to you. We have made a note of your complaint and also shared the same with the concerned team. Our customer service personnel will address your issue shortly.
Regards,
LG Customer Support Team