[Resolved] LG Electronics — NO SPARES FOR LG COLOUR TV
S
sudiptabagchi
from Mumbai, Maharashtra
Address:
Mumbai City, Maharashtra
i had booked a repair service for LG Colour TV. My TV is only 05 years old and was having an audio problem. Within 2 days, LG service engineer attended the defect and he said that the fault could not be rectified as the spares are not available. LG has stopped making such spares of COlour TVs and have no product spare support.
it is very surprising that LG has stopped to provide spares within 05 years of service life. CTVs usually last over 10 years in regular homes. it is ok that today most prefer LCDs and LED TVs, but what will happen to the colour TVs??
these electronic companies have marketed so well that CTVs are not available only in thier product list. Even a poor in Mumbai has to buy a LCD as conventional TVs are not manufactured nowadays!!!
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Aug 14, 2020
Complaint marked as Resolved
LG Electronics customer support has been notified about the posted complaint.
We regret the inconvenience you had to face and would like to help resolve this issue on priority basis. We have made a note of your complaint and request you to kindly provide us with your service request number/complaint number or contact details so that we can look into the matter.
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We regret the inconvenience you had to face and would like to help resolve this issue on priority basis. We have made a note of your complaint and request you to kindly provide us with your service request number/complaint number or contact details so that we can look into the matter.
Regards,
LG Customer Support Team