LG Electronics — No technician sent for washing machine repair.

Address:

Pune, Maharashtra, 411057

I have been calling lg customer care since 10th july 2017 to send me a technician. I was told he would call in 24 hrs and fix appointment. It's been more than 4 days. No one has called. I call customer care everyday and all they say is we have send a reminder.
Not all happening.
I need someone to address this issue and get it resolved as soon as possible.
Below is the message i got.

Dear customer, your complain rnp[protected] is in process (Reason : customer re-appointment.). For any support, call on[protected]