[Resolved]  LG Electronics — nobs not locking

Address:

11580

I upgraded my kitchen appliances about just over two years ago. Sadly i quickly realize the burners for the gas range has a defect, it does nat lock as usual, any slight contact be it with your butt or any other part of your body the smell of gas quickly erupts making you aware someone has make contact with the range. It is dangerous and scary, especally when i have guest. I've return to the store to let them know several times.
I've finally call lg who give me an approval number and a phone # so as to get the matter taken care of. Its bean months now and i'm still having the same issues. I spoke to the shop again today and the gentleman said there is still no system in place to address this matter. Further lg in not allowing them to create new service orders. My home has become a fire hazard since bought this product. Kindly assist asp. Model - ldg4313st /00. Product code fb4753ls. Astelga. Serial no 509kmktoe893 manufactured, fabrication september 2015