LG Electronics — non functioning of my oled tv 55ec930t

The above product developed problems around the start of aug.2017 about 10 months from its purchase. There have been 3-4 complaints and redressals which continued until the start of oct.2017. After that, the tv worked fine for about 3 weeks and is now dead again. I sent an email to the co. On 10th nov. 2017, saying that there seems to be a serious defect with the product (Email rcpt. No. Gcp095913). However, no response has been forthcoming and i sent a follow up email on 17th nov.2017 (Email rcpt. No. Gcp098871).