[Resolved]  LG Electronics — not attending my service request

Address:

Khammam, Andhra Pradesh, 507002

Dear sir,
I have a lodged a service request for my fridge. Your technical person mr. Venkat (Phone. No. [protected], [protected]) was attended the request on 02.10.2018 (Job no: rnp[protected], just changed the gas and charged rs.2400/- (Invoice no. 1178, dt. 2//10/2018) but my fridge is not working. The next day i have informed the issue regarding not working of fridge to service person mr venkat and service centre representative, khammam, telangana madam uma ([protected]). They promised me to change the compressor on 06.10.2018 but still today it was not done. Now both the service person mr venkat (Phone. No. [protected], [protected]) and service centre representative, madam uma ([protected]) not responding to me and not answering my phone calls. This is very much disgusting. I couldn't get why this mush late of almost one month time for attending a request of changing a compressor of fridge.!!?? And pl let me know why your technical person changed gas and charged rs. 2400/- when the problem is with compressor, why he was not changed the compressor at that time.? What is the actual cost of gas changing.? Pl come back to me and resolve my issue.

Early action is appreciated.

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Regards
N usha
Khammam
Telangana
Ph. [protected]