LG Electronics — Not proper installation of the air conditioner by the service provider

h M SaXena

from Gurgaon, Haryana

Address:

Ahmedabad, Gujarat

We took the LG air conditioner from deep kamal electronics, , ahmedabad . Ph no [protected] and [protected] dated 2nd June 2014. Invoice no 546 and suppliers reference no 9352. The service engineer came and installed it on 6th June. After that the drain pipe is leaked and the water is coming out from AC .. We are making a regular phone call to the service proper but not getting the proper reply. Still we waiting for the complaint to get resolved. Also we made the customer complain at call centre with the ref no. [protected]. Also no action has been taken till date. Pl look into the same at the earliest. Our mobile no is [protected] and landline no is [protected]

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LG Electronics Customer Care

from Delhi, Delhi

Verified Support

Dear Mr. Saxena,

We regret the inconvenience caused to you. We have made a note of your complaint and also shared the same with the concerned department. Our customer service personnel will address your issue shortly. For any further clarifications, please do write to us at: [protected]@lge.com

Regards,
LG Customer Support Team