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LG Electronics — Not working LED Tv

Address:Pondicherry, Puducherry

I purchased a LED TV model 32LB550A on 23.10.2014 from SARAVANA Electronics &Home Appliances, Pondicherry and bearing extended warranty card number FPD[protected]. The TV was not working from 10.5.2015 and a compliant was registered with phone number[protected] on 11.5.2015. The very next day i.e., 12.5.2015 a SMS received from the LG customer care saying that the work done is satisfactory or not ? if yes press 1 or not 2 . But the thing is, nobody has come and repair that. But it is pathetic to receive the SMS like that. Is it the customer care or service of LG ?
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Comments

Dear Sornamani,

We are sorry for the inconvenience caused to you. Please share your contact details here: bit.ly/LG_Assist for a quicker resolution.

Regards,
LG Customer Support Team
Reply
S.Sornamani,
#D7, Karunai Street,
Vallalarnagar Extension,
Nainarmandapam,
Pondicherry - 605004.

[protected]
[protected]
Reply
Sorry for mistake.
Land line number is[protected]
Reply
Dear Sornamani,

Thanks for sharing your contact details with us. We have made a note of your complaint and also shared the same with the concerned team. Our customer service personnel will address your issue shortly.

Regards,
LG Customer Support Team
Reply

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