LG Electronics — Pathetic LG service

Address:570017

I have given My LG G4 to rc service point in Mysore under warranty for booting issue as it was not starting up. while giving to service center there were minor scratches on screen and i have been told to replace the screen and i said okay for that. they have charged me 12000 saying i will get new display with frame but when i noticed the frame is replaced but not with a new one, they dint inform me anything and when i questioned them, They told that i will get a frame by next week How is it possible? i have been informed that display will come with frame, i don't think the display is the genuine one.they haven't clarified when i asked for the charging method. they have charged me full amount even before replacing frame. eventhough i was not satisfied with the pathetic service, I have taken my mobile to home and noticed that my slim slots are not working. camera quality is not usual. My data is lost without being informed and i noticed the photos taken by LG service center guys.. who gave permission to use my mobile ? they have again taken my mobile as slim slots are not working and its almost 20 days ... there is no proper response. I am highly disappointed by phones performance but the worst is the kind of service centers LG is authorizing.
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LG Electronics customer support has been notified about the posted complaint.
Jul 05, 2016
Updated by varun175
Please contact me on [protected]/[protected].
Even today i have visited the store and store people are like they are not responsible for LG mobiles and gave somebody's contact number to contact, but that person says that he is either busy or doesn't attend the call.
i have spent 53000 over all on mobile, and where is it? how you will answer me for Duplicate replacement of screen? what about the pathetic service of returning my mobile in nonworking condition?The cheating ? as a mobile owner i do not know when i will get my mobile back ?
please take up my issue to resolve or ignore thisand at least remove the Tag lines like ' We have committed to serve customers "
and never use such lines if you are not really committed to what you say.


Thanks,
Complaint comments 

Comments

Hi Varun,

We are sorry for the inconvenience caused to you. Please share your contact details with us and we will get in touch with you soon to address your concern.

Regards,
LG Customer Support Team
Dear LG,

I have received my mobile today again with replaced screen which has No LG Logo even, the display is not working with a blank screen.
what you are expecting from me?
its irritating..

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