[Resolved]  LG Electronics — PCB complaint in LG washing machine

Address:

Bagpat, Uttar Pradesh

Sir, My name is varun malik (from baraut, baghpat, uttar pradesh) ([protected]) I had bought a LG top loading model (wf-t7239ul) 3 years back for around 14000/-. Now the problem with the washing machine is that it drain out water from pipe while washing. My understanding is, the issue with the machine is some error in the program. There is no mechanical issues with the machine. I called up the customer care and logged the complaint(complaint no-rna[protected] . The service guy came home and checked the machine and told that the issue is with the PCB. He told that there is no repair for the PCB and hence the PCB have to be replaced for a price of around 3000/-. My expectation was that the service guy will re program the machine and the issue will be fixed. It was a surprise for me to know that the solution that the LG service center provide for a program error is to replace the PCB. Its pathetic that after spending 14000 for a washing machine, I need to spend another 3000 with in 3 years for a minor program error. I would like to bring into the notice of the authorities and people about the poor quality of the PCB in LG washing machine and how much the customers are being cheated after spending their money on products like this.