[Resolved] LG Electronics — Poor product & services | |||||
I have been a loyal LG customer and most of my current home appliances (Fridge, Washing Machine, Microwave) are from LG. Recently the washing machine was replaced with a new LG one after 7 years as the motor died. The microwaves magnetron has been changed 3 times now in last 2 years and needs a change again. What's the issue here? We can't be paying 2.5 K INR every 8-9 months. Is the quality that bad? We can't be chasing customer support and price too seems higher. Little skeptical about getting it fixed again as the price has increased since we changed it for the first time( 1.5 K INR). I have been trying to contact you but nobody is responding! Its pathetic for company like LG to gives such products and even worse services. Hoping for some quick resolution\, at least this time. Was this information helpful? | |||||
Mar 24, 2017 Complaint marked as Resolved LG Electronics customer support has been notified about the posted complaint. Verified Support Feb 21, 2017 LG Electronics Customer Care's response Dear Customer (Madhulita Patnaik Das), We regret the inconvenience caused to you. Please share your contact details with us and we will get in touch with you soon to address your concern. Regards, LG India | |||||
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My splitt av lg brand new only 8 months old still i coplaint lg office last 4 months no action taken to repair or replace the product i talk customer manager and local service office kottayam very bad responce from the multinatinal company please take action or i complaint consumercourt and given media to not by lg products
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