[Resolved]  LG Electronics — poor quality led tv and poor service

Address:	Mumbai City, Maharashtra, 400012
Website:	[email protected]

It's manish gawde, [protected]

Complained to lg about my tv lg 32lh520d not working on 02.09.17.

(Under warranty)

Ur mechanic checked on 05.09.17 (Mr. Raj) & told panel has gone & will b replaced. On 10.09.17given a contact mr. Sameer dalvi. But not picking up call, contacted personally, he assured to arrange new panel or replace product. Bt till date, not made any contact with me or not even attaining my call.
After complaining at costumer care, mr. Sachin yadav called on 20.09.17 & assured to replace product. After calling several times after 2 days, he is also my receiving call, then again got a new contact mr prashant patil, said to be main person, who have given another contact mr prasad, who confirmed on 25.09.17 that procedure for replacement is carried out, & will be available in 3-4 days.
Since today morning (28.09.17), he is also not picking up the call, even none of 4 persons receiving call.
My mail to lg on 14/10/2017
W. R. F. My last mail on 28/ 09 2017 & complaint acknowledgement no.
Cn[protected]
Till date i had not received my replacement led tv or not even any feedback from your warehouse managers or company regarding thereof.
Your engineer mr. Sachin yadav had assured me that my complaint will be forwarded and solved before 07/10/17. But after 09/10/2017, i came to know that it is not yet forwarded and needed my adhar and pan (It was also known by my retailer - nandi electronics.)
I have also came to know that, there is same problem with 4 other customers.