[Resolved] LG Electronics — Poor service

amrish7

Address:

Ghaziabad, Uttar Pradesh

LG customer team came and worked upon our AC. Later same day I found the AC is still not working and I replied on their sms(which says reply with a number) if satisfied or not. I have replied many times with the number for dissatisfaction. They never reached me again. Somehow we managed and I also didn't call LG again in anger, I am managing with the same AC. Weather has also improved and I don't have much need. But to report this I am here mentioning my problem. I was very found of LG products and all electronics I have at home are LG products. However I am now very dissatisfied and believe it is my myth that LG provides best service.

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Aug 6, 2021

Complaint marked as Resolved

LG Electronics customer support has been notified about the posted complaint.

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Comments

LG Electronics Customer Care

from Delhi, Delhi

Verified Support

Hi Amrish,

We are sorry for the inconvenience caused to you. Please share your contact details with us and we will get in touch with you soon to address your concern.

Regards,
LG Customer Support Team

amrish7

Hello,

My contact number is [protected].

Regards,
Amrish

LG Electronics Customer Care

from Delhi, Delhi

Verified Support

Hi Amrish,

We regret the inconvenience caused to you. We have made a note of your complaint and also shared the same with the concerned team. Our customer service personnel will address your issue shortly.

Regards,
LG Customer Support Team