| Address: | Hyderabad, Andhra Pradesh |
We bought lg led 3d in apr/2014. In the month of may/2014 tv screen was not visible due to a white patch(Small). Then we complained on online. One technician came and saw the tv and told that it is panel problem and he told that he will repair it soon and went off. We called him many a times but he told to wait for few days. Wexed up with him we again complained in online(Comp no:[protected],[protected]. Again the same technician came in to picture and told that the part will be not covered under warranty and told to pay him 15000/- and told us to make another complaint. We again complained online[protected],[protected] but there was no use. We have been calling them and they are wanteldy playing a game with us. Like this we have made complaints on[protected],[protected] and[protected], [protected]), but still there is no use. We want to ask you how the complaints will be closed without solving the problem of the consumer.
"we dont thought that the service of lg would be so worst we have ever seen since 12 years". What the online people are doing without persuing the online complaints, whether solved or not.
Why the panel of our tv will not be covered in warranty.
Seeing this we are thinking that the technicians are doing some gambling with us so that they expect an higher amount from us.
The phones no's of the technician who are involed in this gambling are [protected], [protected] and [protected] Was this information helpful? | 
We regret the inconvenience you had to face and would like to help resolve this issue on priority basis. We have made a note of your complaint and request you to kindly provide us with your service request number/complaint number or contact details so that we can look into the matter.
Regards,
LG Customer Support Team