| Address: | Meerut, Uttar Pradesh, 250110 | | Website: | LG |
I have been a loyal customer of LG since long and most of the electronic appliances in my home have come from LG showrooms only the reason being quality products backed by excellent customer service
However I feel sad to mention that the quality of customer service provided by Ms Shree Kanha Enterprises Garh Road Meerut has not only made me feel disappointed but also uprooted the trust in the brand
I am a senior citizen who had filed a complaint for my washing machine with Shree Kanha Enterprises which was already dealt with casual approach and the machine was delivered to me after too much delay that too when I myself went to the service center after a long time has lapsed
After I brought it back the machine was taking in water even at the time of drying due to which the clothes never came out dried. To my utter disappointment when I called the same service center they dealt with me in a very unprofessional manner with people just transferring calls from one person to another while I could clearly hear sounds of laughter and chit chat going on without any regard to me holding the phone for long hours
Even after this I received only false assurances of visiting my home to check the snag with no one even calling back
I request you to please take up the matter as this unprofessional and casual attitude is neither expected nor deserved by age old customers of LG Was this information helpful? | 
Post your Comment