Comments
Hello LG,
After I posted on this forum, from next day I started receiving calls from your customer care executives, and you guys raised a compliant yourserlves RNA No:[protected], and you guys were only interested in selling me a new Screen costing around 30K, I refused and asked to diagnose the problem first correctly, The same engineer came on 9-Jul-2015, diagnosed and certified that tv is working fine without any issue, I asked him to send a email or written report to me, he said he has no authorization to give and asked me to talk to the team lead, I spoke to lead, he agreed to give him on Friday. It didn't came till now(11-jul-2015), I have recorded most of conversations with your customer executive and Service Engineer on my cell phone in case you need any evidence. THE DAMN TV IS NOT WORKING AGAIN from SATURDAY(11-jul-2015). I am Getting the Same Issue, Turn on TV, shows LG logo and switches off, Keep trying some times TV will turn on without any issues in 3 times, some times It will turn on 50 times.
Also I had try to post in above link, it refuses to take in my writing stating only characters are allowed.
After I posted on this forum, from next day I started receiving calls from your customer care executives, and you guys raised a compliant yourserlves RNA No:[protected], and you guys were only interested in selling me a new Screen costing around 30K, I refused and asked to diagnose the problem first correctly, The same engineer came on 9-Jul-2015, diagnosed and certified that tv is working fine without any issue, I asked him to send a email or written report to me, he said he has no authorization to give and asked me to talk to the team lead, I spoke to lead, he agreed to give him on Friday. It didn't came till now(11-jul-2015), I have recorded most of conversations with your customer executive and Service Engineer on my cell phone in case you need any evidence. THE DAMN TV IS NOT WORKING AGAIN from SATURDAY(11-jul-2015). I am Getting the Same Issue, Turn on TV, shows LG logo and switches off, Keep trying some times TV will turn on without any issues in 3 times, some times It will turn on 50 times.
Also I had try to post in above link, it refuses to take in my writing stating only characters are allowed.
61%
Complaints
7060
Pending
0
Resolved
4008
+91 12 0256 0941
+91 12 0256 0940
+91 12 0256 0900
P NO - 51,Surajpur Kasna RD, Udyog Vihar, Greater Noida, Uttar Pradesh, India - 110001
View all LG Electronics contact information
We are sorry for the inconvenience caused to you. Please share your contact details here: bit.ly/LG_Assist for a quicker resolution.
Regards,
LG Customer Support Team