[Resolved]  LG Electronics — purchasing amc in lg

Address:Kanchipuram, Tamil Nadu, 600117

I bought a top load washing machine on 8th sep 2019 and trying to purchase amc for 3 years on 5th oct 2019 in chennai.

The lg customer support team is quoting as 3, 540 inclusive of gst, however, the product service engineer is demanding 4, 280. Narrated the incidents to support team and no resolution so far.

I have submitted my queries in the grievance form and it went vain. Though the difference amount is very less 700rs, however, it is kind o[censored]tilizing the opportunity by using their ignorance.

Please note, in this context, i am trying only purchase from lg and service and repair are nowhere related.

Please be aware of lg product team & support team.

Babu
[protected]
Was this information helpful?
No (0)
Yes (0)
Nov 9, 2019
Complaint marked as Resolved 
LG Electronics customer support has been notified about the posted complaint.
Verified Support
Oct 07, 2019
LG Electronics Customer Care's response
Dear Customer ( Babu Aravinth),

We regret the inconvenience caused to you. We have forwarded the details to the concerned team. We assure you that we will address your issue at the earliest.

Regards,
LG Customer Support Team
Complaint comments 

Comments

Display colour problem
Blue light very dark, picture quality is very bad to one week.
Plz register complain
And resolve the issue as soon as possible

Regards
Amar kr. Singh

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    LG Electronics
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    61%
    Complaints
    7065
    Pending
    0
    Resolved
    4008
    LG Electronics Phone
    +91 12 0256 0941
    +91 12 0256 0940
    +91 12 0256 0900
    LG Electronics Address
    P NO - 51,Surajpur Kasna RD, Udyog Vihar, Greater Noida, Uttar Pradesh, India - 110001
    View all LG Electronics contact information